Authentic UGC starts with
real relationships.

LOKA is a creator CRM that helps brands discover creators on Instagram,
understand them, and build relationships that lead to lasting UGC.

In LOKA, “creators” means every person who creates UGC for a brand, including customers and staff.

  • Organic UGC increased3.2x

Average after one year of using LOKA

LOKA has passed the official API review by Meta, the company behind Instagram.

  • Instagram post by @haru_beauty showing a LOKA skincare item
  • Instagram post by @mii_22 holding a LOKA toner
  • Instagram post by @yuiii_life styling a LOKA body care item

Selected customers

Customer logo 1 Customer logo 2 Customer logo 3 Customer logo 4 Customer logo 5 Customer logo 6 Customer logo 7 Customer logo 8
Scattered UGC, comments, DMs, and follows that make it hard to know who to approach

Want to grow
your brand UGC?

But first...

“Who already supports your brand?” “Who could become a future fan?”

Can you see them?

Even brands with little UGC already have future fans posting about competitors or related categories.

What makes LOKA different

When you can see people clearly, you can build relationships.

01 Active Supporters

See the creators already supporting your brand

Understand who continuously posts about your brand at a glance.

LOKA collects feed posts, brand mentions in comments, and Stories that disappear after 24 hours, making your active supporters visible.

Screen image showing creators who support the brand based on posts, comment mentions, and disappearing Stories
02 Future Fans

See future fan candidates

Discover creators who post not only about your brand, but also about competitors and adjacent categories.

By registering and managing them as potential fans, brands can start relationships before they are widely known.

Screen image for discovering future fan candidates from related categories and competitor posts
03 Fan Status

See how relationships change

Automatically classify creators as loyal fans, new fans, potential fans, or floating fans.

Spot people who just started posting, or whose activity is fading, and reach out at the right time.

Screen image showing automatic fan status classification

LOKA philosophy

Relationship building that runs continuously,
not just one-off campaigns.

Instead of collecting UGC only through campaigns,
LOKA helps create a state where UGC naturally emerges from daily relationship building.
LOKA is a CRM for growing brand communities.

  1. 01

    Discover

    Capture mentions in comments and disappearing Stories.

  2. 02

    Understand

    Automatically classify fan status.

  3. 03

    Engage

    Make thoughtful, personalized communication efficient.

  4. 04

    Analyze

    Continuously validate relationship-building results with data.

  5. 05

    Recognize

    Recognize creators through UGC galleries and create a self-sustaining loop.

What you can do with LOKA

Five features for growing
your brand community

01 Discover

Automatically collect UGC

Find posts you used to miss.

Collect @mentions, tags, hashtags,
brand mentions in comments, and Stories that disappear after 24 hours.
All missed UGC is stored in one place.

Learn more
Screen image for collecting mentions, tags, and Stories and organizing UGC
02 Understand

Automatically track creator activity

Record every person who posts about your brand.

Turn creators into a database based on post content and mention history.
Because creators are automatically classified by fan status,
you can see who to approach and when.

Learn more
Creator list screen image Creator detail screen image
03 Engage

Build relationships

See conversations and relationships at a glance.

Manage DMs, comments, and notes in one place, recording who did what and when.
Use custom properties such as birthdays and interests for personalized communication.
Keep relationship context even when the owner changes.

Learn more
Creator activity log screen Bulk DM sending screen
04 Analyze

Visualize what drives results

Use data to understand who creates impact.

Visualize community changes
based on post volume and engagement trends.
Understand which creator relationships lead to results.

Learn more
Dashboard image visualizing post results and engagement trends
05 Recognize

Showcase posts and deepen relationships

Collected UGC becomes the trigger for the next fan.

Built-in permission requests help publish UGC while reducing legal risk.
The experience of being recognized by a brand
creates a loop that leads to more UGC.

Learn more
UGC gallery and post detail screen image

CONTINUOUS RELATIONSHIP

Relationships continue,
valuable UGC
keeps growing.

Not a one-time touchpoint.
Daily comments and DMs accumulate
and nurture the feeling of wanting to post again.
As a result, voluntary UGC grows naturally without relying on requests.

  1. STEP 01 Keep communication
    going
  2. STEP 02 Deepen brand
    affinity
  3. STEP 03 UGC emerges
    naturally

Know who to approach, so relationship building can continue.

Communication frequency 3.8x More daily touchpoints such as comments, DMs, and gifting
Recurring creators 2.4x More people post continuously, not just once
Organic UGC 3.2x Organic UGC increases and the brand community expands

Use cases

Across every creator-related initiative.

Future fan discovery

Find future fans among creators posting about competitors or related categories.

Active communication

Stay connected through DMs and comments to deepen brand affinity.

Product seeding

Send products to high-fit creators and generate natural UGC.

Event invitations

Invite creators who resonate with your world and deepen the brand experience.

Ambassador programs

Build long-term trust with creators who keep posting.

UGC gallery

Publish valuable posts on your official site and recognize creators.

Social commerce

Add UGC to product pages and support purchase decisions.

UGC ads

Use approved UGC as ad creative to deliver relatable messaging.

Pricing

Pricing that is easy to start and easy to continue.

Initial setup and onboarding support are free.
Plans are available based on brand scale and usage.

Initial setup and onboarding

Free

No initial cost to get started.
We support initial setup and onboarding.

Monthly fee

Available based on scale and usage

Designed to be accessible
for small brands and startups.

  • Small starts supported

    Pricing designed for small teams.

  • Onboarding support

    A dedicated contact supports you from setup to operation.

  • Secure by design

    Manage important data safely.

Find the right plan for your brand

Ask us about features, use cases, and pricing.

Download the guide

FAQ

Which social networks are supported?

LOKA currently supports Instagram.

Brand-related UGC often accumulates on Instagram, making it important for many brands.

LOKA manages Instagram UGC collection, creator management, communication, and UGC activation in one place.

What types of UGC can LOKA collect?

LOKA automatically collects Instagram posts related to your brand.

Supported posts include:

  • Posts with @mentions of your brand account
  • Posts tagging your brand account
  • Posts with specified hashtags
  • Posts from the brand itself

Supported formats include:

  • Feed posts
  • Carousel posts
  • Reels
  • Stories
Can LOKA save Stories that mention our brand?

Yes. Stories that disappear after 24 hours can be saved and managed automatically.

You do not need to save screenshots manually.

Can we send DMs to creators?

Yes. LOKA uses Meta’s Instagram Messaging API, so you can send Instagram DMs from LOKA.

Template sending and bulk sending are supported.

Due to API rules, you cannot send a new DM through LOKA to a creator with no prior message history.

The first outreach must be sent from the Instagram app.

Can we publish UGC on our own site?

Yes. Collected UGC can be published on your website or ecommerce site.

Displaying UGC as a gallery can improve brand experience and support purchase confidence.

If you have Google Merchant feed data, you can register the feed URL and connect UGC to products.

Relevant UGC can be displayed automatically on each product detail page.

How do we obtain permission to use UGC?

LOKA includes a built-in permission request flow for UGC usage.

You can send permission requests directly from LOKA. Only approved posts are published, helping reduce legal risk when using UGC on your site or in ads.

Does LOKA use Meta’s official APIs?

Yes. LOKA uses Meta’s official APIs.

It supports secure integration with Instagram Business accounts.

Is there a free trial?

Yes. A 14-day free trial is available.

You can try LOKA’s core features during the trial.

What types of companies is LOKA for?

LOKA is recommended for brands that value UGC and creator initiatives, including beauty, fashion, lifestyle, interiors, food, restaurants, and travel.

It is especially suited for companies using Instagram for brand operations.

We do not have much UGC yet. Can we still use LOKA?

Yes. New brands can use LOKA too.

LOKA can register and manage not only people who post about your brand, but also creators posting about competitors or related categories, making it useful for building a community from scratch.

How is LOKA different from influencer marketing tools?

LOKA is not a campaign management tool. It is an always-on creator CRM for building ongoing creator relationships.

Authentic UGC does not come from one-off campaigns, but from everyday relationships. LOKA helps store and manage relationships such as:

  • Who continuously posts about your brand
  • What relationship has been built
  • Which creators are becoming long-term fans

Start with a free trial.

Try LOKA’s core features for 14 days and see how much easier creator relationship building becomes.